Thank you for choosing The Himalayan Calling Rental Service. We strive to provide you with a seamless and enjoyable bike and Car rental experience. Please review our return and refund policy outlined below:
1. Rental Period:
• The rental period begins when you pick up the Vehicle (Two-Wheeler or Four-Wheeler) & other items or accessories from our designated location.
• The rental period ends when you return the Vehicle (Two-Wheeler or Four-Wheeler) & other items or accessories same designated location.
2. Cancellation Policy:
• Cancellations made 5 days prior to the scheduled rental start time will be eligible for a full refund.
• Cancellations made within 5 days of the scheduled rental start time may be subject to a cancellation fee.
3. Refund Eligibility:
• Refunds will be issued for cancellations that comply with our cancellation policy.
• No refunds will be provided for early returns or unused portions of the rental period.
4. Condition of Rental Equipment:
• The rented Vehicle (Two-Wheeler or Four-Wheeler) & other items or accessories must be returned in the same condition as it was rented.
• Any damages to the Vehicle (Two-Wheeler or Four-Wheeler) & other items or accessories during the rental period are the responsibility of the renter and may result in additional charges.
5. Refund Process:
• Refunds will be processed within same day of the cancellation date.
• Refunds will be issued to the original payment method used for the booking.
6. Late Returns:
• Late returns may be subject to additional charges.
• If you anticipate a late return, please contact us in advance to discuss possible arrangements.
7. Weather-Related Cancellations:
• In the event of adverse weather conditions, we may offer the option to reschedule or provide a refund at our discretion.
8. Contact Information:
• For cancellations, inquiries, or to report any issues, please contact us at Email: himalayancaling@gmail.com Mob. No. 8261831595.
9. Changes to this Policy:
• We reserve the right to update or modify this policy at any time without prior notice. Please check our website for the latest version of our policies.
By renting a bike from The Himalayan Calling, you agree to comply with and be bound by the terms of this Return and Refund Policy.
Thank you for choosing The Himalayan Calling. We appreciate your business!